Shipping policy

Shipping & Delivery Policy

At LOVED FIRST, every order is made especially for you. We partner with trusted print-on-demand manufacturers to produce each garment once your order has been placed, helping to reduce waste and avoid overproduction.

Order Processing

As each item is made to order, please allow 2–5 business days for your order to be produced before it is dispatched.

During product launches, seasonal promotions or busy periods, production times may be slightly longer. If there are any significant delays, we'll keep you informed by email.

Shipping Costs

Shipping costs are calculated automatically at checkout.

The cost of shipping depends on:

Your delivery destination
The number of items in your order
The combined weight of your order

The shipping charge shown at checkout is the final amount you will pay for delivery. A for delivery costs is given below. However, this may change.

Delivery Times

Once your order has been dispatched, estimated delivery times are:

Destination	Estimated Delivery
United Kingdom	3–7 business days
Europe	3-7 business days
United States	2-4 business days
Rest of World	7–10 business days

Please note that these are estimates and may vary depending on customs processing, local postal services or circumstances beyond our control.

Order Tracking

Where tracking is available, you'll receive a shipping confirmation email with tracking details once your order has been dispatched.

Multiple Items

To help us fulfil your order as efficiently as possible, items may occasionally be shipped separately. If this happens, you'll receive tracking information for each shipment where available.

You will not be charged additional shipping costs for split shipments arranged by us.

Customs & Import Charges

For orders delivered outside the United Kingdom, your order may be subject to customs duties, import taxes or local handling fees.

These charges are the responsibility of the customer and are determined by the customs authorities in your destination country.

LOVED FIRST has no control over these charges and cannot predict what they may be.

Incorrect Addresses

Please ensure your delivery address is correct before completing your order.

LOVED FIRST cannot accept responsibility for orders delivered to an incorrect address provided at checkout.

If you notice an error after placing your order, please contact us as soon as possible at lovedfirst40@gmail.com. While we'll do our best to help, we cannot guarantee changes can be made once production has begun.